Terms and Conditions Policy
We founded 247Patches.com on the belief that our customers are the reason for our success. We back each custom patch order with outstanding customer service, and 100% quality assurance guarantee.
Each custom patch order is created through a team effort. You (the customer) are a very important part of our team. 247Patches.com will rely on you for vital information in order to produce the specific pins you want. We each have responsibilities while we are working together. We have included these responsibilities below for your convenience. Please take a moment to read them. These are the terms and conditions of our sales.
Feel free to contact us if you have any questions.
247Patches.com is responsible for:
- Standing behind our products 100%. 247Patches.com backs each and every order of custom patches with a 100% Quality Guarantee. 247Patches.com will replace (at no additional charge) any patch that is found to have defects in materials or workmanship.
- Giving you accurate information. Prior to starting production, you will receive a digital proof of your custom patches via email. This proof is an exact representation of the final product. This is to allow you to make any necessary changes or corrections prior to starting production.
- Concerning confirmation of your order. Prior to production of your custom patches, you will receive an order confirmation via email. This notification will contain the specifications of your order including type, size, quantity, colors, and approximate delivery date.
- About producing your order correctly & on time, once we have obtained your approval on both the digital proof and the order confirmation, we will produce your custom patches within 10 days.
WE WILL DO EVERYTHING WITHIN OUR POWER TO DELIVER YOUR CUSTOM PATCHES IN A TIMELY MANNER, BUT PLEASE NOTE THAT WE CAN MAKE NO GUARANTEE OF DELIVERY DATE OF ANY CUSTOM PATCH ORDER. IT IS YOUR RESPONSIBILITY TO ORDER YOUR PATCHES IN A TIMELY MANNER TO AVOID ANY POSSIBLE DELAY DUE TO CIRCUMSTANCES BEYOND THE CONTROL OF THE EMPLOYEES OF 247Patches.com AND/OR ITS MANUFACTURERS AND AFFILIATES. FURTHERMORE, 247Patches.com REMINDS YOU THAT ONCE YOUR ORDER IS PLACED, IT CANNOT BE CANCELED FOR ANY REASON.
FINALLY, 247Patches.com MAKES NO DELIVERY GUARANTEE EITHER VERBALLY OR IN WRITING.
Production times for custom patches:
- Custom Embroidered Patches 9 to 12 business days
- Custom Fine Woven Patches 14 business days
- Listening to you! We want this to be the best experience you have ever had when it comes to custom embroidered and fine woven patches! If you have concerns, constructive criticism, or compliments, we would love to hear from you. Phone us toll free at our number on the website or contact us via email at [email protected]
- Legal ownership of any/all logos trademarks and copyrights. By submitting your design to 247Patches.com, you warrant your legal right to reproduce (or have reproduced) any logos or other images associated with the order. You also certify that the production of any images you submit does not infringe on any company's rights.
- Giving due attention to the proof provided. Once you receive the digital proof of your custom patches, take your and review it in detail. Please give special attention to the design, the grammar, and the colors. Once you have made any/all necessary changes to your proof, return it to us via email. This is your signal to us that everything has been approved.
Review the details of your order confirmation. After your proof has been returned to us, you will receive an order confirmation. Again, please review the information carefully. If all the information is correct, return it to us and we will begin the production process. NOTE: Once an order has been approved and confirmation of approval has been received, it may not be canceled for any reason.
Please provide correct shipping information. Your order will be produced and shipped within 10 days. We cannot be held responsible for delays in shipping caused by inaccurate address information, U.S. Customs procedures, the misrouting of your package by FedEx, UPS, or undeliverable shipping addresses.
All orders are final. Due to the custom nature of the custom patches we manufacture, all sales are final. Once an order has been placed, it may not be canceled for any reason. 247Patches.com does not issue refunds. As mentioned previously, we will replace any patches that contain defects in materials or workmanship.
In the event that a legal dispute arises, it is agreed that the venue for such a dispute is Union County, Georgia, USA. Should the dispute pertain to the illegal use of copyright or trademark infringements, you agree to defend the claim at your sole expense. You agree to pay any damage and costs assessed against 247Patches.com because of such a lawsuit or proceeding. You also agree to hold 247Patches.com harmless in such lawsuit or proceeding.
All custom patches displayed on this website containing corporate logos or registered trademarks are shown only to illustrate the reproduction capabilities of 247Patches.com. Purchase of merchandise from 247Patches.com in no way, shape or form grants you permission to reproduce logos, nor does it transfer, grant, or lease ownership of any logos or trademarks to you.
We sincerely look forward to working with you while producing your custom embroidered and fine woven patches now and in the future!